Privacy Policy

This Privacy Policy explains how Muhammad Ghayur (“I”, “me”) collects and uses personal information when you visit ghayur.co or contact me about SEO, GEO and AI search services. I provide these services through RankTix, a digital marketing agency based in London, UK.

Who is responsible for your data

Muhammad Ghayur, operating through RankTix, is responsible for personal information collected through this website. You can contact me at any time at ghayur@ranktix.co.uk.

What information I collect

• Information you send me: your name, email address, company, website and anything else you include when you email me, message me on WhatsApp, book a call or subscribe to my newsletter.
• Project information: if we work together, details needed to deliver the work, such as access to analytics, Search Console or your website, and billing details.
• Technical information: standard data your browser sends when you visit, such as IP address, browser type, device and pages viewed. This is collected by my hosting provider and caching tools to keep the site secure and fast.

How I use your information

• To reply to your enquiry and arrange calls.
• To prepare proposals and deliver services you have asked for.
• To send my newsletter, only if you have subscribed. You can unsubscribe at any time.
• To keep this website secure, working and fast.
• To meet legal, tax and accounting obligations.

I do not sell your personal information, and I do not use it for automated decision-making.

Legal basis (UK GDPR / EU GDPR)

I process your information because it is necessary to respond to you or perform a contract with you, because I have a legitimate interest in running and improving my business, because you have given consent (for example, to the newsletter), or because the law requires it.

Who I share it with

I only share personal information with trusted service providers who help me run my business, such as my website host (Hostinger), email and calendar providers, communication tools (such as WhatsApp), and members of my team at RankTix who work on your project. They may only use your information to provide their service to me. I may also share information where required by law.

Cookies and embedded content

This website uses essential cookies and similar technologies needed for it to work and load quickly. Pages may include embedded content from other websites, such as YouTube videos and Google Fonts. These services may collect data about you and set their own cookies under their own privacy policies. If I add analytics or marketing cookies in the future, I will update this policy and ask for your consent where required.

International transfers

My team and some service providers are based outside the UK and EEA. Where your information is transferred internationally, I take reasonable steps to make sure it is protected, for example by using providers that offer appropriate safeguards.

How long I keep your information

I keep enquiry emails and messages for as long as needed to respond and for a reasonable period afterwards. Client records are kept for as long as needed to deliver the work and to meet legal and accounting requirements, which is usually up to six years. Newsletter details are kept until you unsubscribe.

Your rights

Depending on where you live, you can ask to access, correct, delete or receive a copy of your personal information, object to or restrict how I use it, and withdraw consent at any time. To make a request, email ghayur@ranktix.co.uk. If you are in the UK, you can also complain to the Information Commissioner’s Office (ico.org.uk).

Changes to this policy

I may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact

Questions about this policy? Email ghayur@ranktix.co.uk.

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